Below you will find answers to our most common questions regarding our pamper gift set. If you can't see the answer you need, don't hesitate to get in touch
Frequently asked questions
When will I receive my order
We hand craft and curate our boxes in our studion,Monday to Friday. We aim to have boxes made and posted in 3 wokring days, 1st class. We then allow 1-3 days for delivery
Can I add a message to my order
Yes! You can leave your personalised message in the gift box before checkout and we will then print it on a card and place it inside your gift box.
How much does shipping cost?
Are shipping to the UK is free! No matter how many boxes you buy. Sent 1st class, which usually arrives within 3 workingdays.
I have not received my item?
Shipping through royal mail is usually very reliable,but if for some reason your gift box has still not arrived, please get in touch by email firstname.lastname@example.org or use the contact section at the bottom of the homepage. We aim to answer all queries within 24hrs.
Do you delivery to the Rest of The World
Yes. We delivery world wide. We make and ship in 3 working days, and ship 1st class, trakced.
Can I send the gift box, straight to the recipient
Yes of course, our gift boxes are aimed at sending straight to your loved one.
How can I get on touch?
All our details are on our contact us page. This can be found in the main menu, under MORE.
Can I return my item?
Non personalised items -
There is a problem with my order?
We love what we do, adn work hard to make sure every item is perfect when it leaves us, but in in the unforceen circumstance there is a error with your order, please get in touh and we can exhange or refund.
Get in touch!
If you need to get in touch you can use the contact form on the front of the home page.